To schedule a JPay Video Connect On the Schedule JPay Video Connect page you can click the JPay Video Connect Terms of Use link to read them. When you are done reading the terms of use click Continue. In the Choose Date box, select the day for your JPay Video Connect, then click Continue.

How do I set up video visit on JPay?

To schedule a JPay Video Connect On the Schedule JPay Video Connect page you can click the JPay Video Connect Terms of Use link to read them. When you are done reading the terms of use click Continue. In the Choose Date box, select the day for your JPay Video Connect, then click Continue.

Is JPay still doing free video visits?

Beginning today, Friday, March 13, 2020 through April 5, 2020, one free video session credit will be provided into your JPay account. This update will display when you schedule on JPay.com or the mobile app. … The free video session credit will be replenished every Friday, but only if the current free visit was used.

How much is video visitation on JPay?

To schedule a video visit, go to If the visitor has not already done so, he or she will have to establish an account with JPay. The length of a video visit is 15 minutes and costs $3.50. Video visits can be scheduled on the whole and half hour.

Can you do a JPay video visit on your phone?

You must have internet service, a webcam with a headset or speakers and a microphone to participate in a JPay Video Connect session, or a smartphone with the same functionality.

Why is my JPay video visit not working?

If you receive an error message that says your microphone and camera were not detected, make sure the devices are securely plugged into your computer and try to test your equipment again. The retest will tell you if your equipment is set up improperly or is not in good working order.

How do you make a visitation video?

1. Check to see if your inmate’s facility offers video visitation.
2. If video visitation is offered at the facility, go to …
3. Select the facility where your loved one is located.
4. Search for your inmate, and add them.
5. Click “Schedule” to begin the scheduling process.

How much is a JPay 5 tablet?

Inmates can purchase the $69.99 tablet from a kiosk in their facility or someone can purchase it for them. To communicate with inmates, people can access JPay’s web platform or get the free JPay app on iPhone or Android.

How does video gram work on JPay?

You can create VideoGrams to attach to emails you will send to an inmate/offender. A VideoGram is a recording using a webcam attached to your computer. To create the VideoGram the system will take control of your default web camera to make a recording of yourself for your friend or relative.

How much does JPay tablet cost?

Over the last year, the prison technology company JPay has parachuted into prisons across the state with a stunning pitch: giving every inmate one of its tablets — which usually cost $69.99 — free of charge.

Article first time published on

How do I schedule a video visit for ICSolutions?

Go to from any internet enabled device to login to your existing ICSolutions® account or create a new account. Log into your ICSolutions® account and under Upcoming Visits click Schedule New Visit. Enter the facility name. Read the rules and click Agree to continue.

Can you send videos on JPay?

You can add attachments to your JPay emails. When sending an email, you can attach an image or a video. You can also record and attach a VideoGram. … Also remember that no video or image can be larger in size than 1MB (1024 kb).

What is a jail tablet?

Tablets offer specialized content and services for inmates to use during their stay at correctional facilities (where available). The tablets allow your loved ones access to a suite of education and entertainment content, plus the ability to place phone calls, send messages, and get general on-site support.

What is JPay video connect?

A JPay Video Connect is a virtual way to talk face-to-face with your inmate from the comfort of your home using your personal computer.

How do video visits work in jail?

A visitor typically makes an online appointment for the visit with their incarcerated loved one in advance and pays any required fees. The inmate is advised of the visitation appointment, and he or she is told to be at a corresponding video terminal or institution issued tablet device and logged in on time.

How much does Securus video Visitation cost?

A Securus video call can cost as much as $1.50 per minute–all of which falls on the outside caller. That means a 20-minute video call can cost as much as $30—for a service not very different from Skype or Google Hangouts, that most of us in the outside world use for free.

Can you video call from jail?

Mainstream video-calling services like Skype and FaceTime are free, of course, but they’re rarely available to inmates. One reason that the video-calling services in jails cost money is that the companies providing the software also typically provide hardware, which are generally locked-down touchscreen kiosks.

How do I link JPay to Securus?

It is likely that you need to link your JPay account to a Securus account in order to be able to send and receive eMessages. Go to and enter your email address (JPay user ID) and JPay password. You can also contact us at 972-734-1111 for assistance.

How do I make a video call with Securus?

Start by making sure you have downloaded the Securus app. Then, create a Securus Online account and follow the step-by-step instructions in order to begin scheduling your At-Home video session. You can also visit from home using a computer (desktop or laptop), high speed internet access and a webcam.

How do I use JPay to inmate?

To send money to an incarcerated individual, you first need to open a free account with JPay.com. Once you’ve registered, click on the “Send Money” link, select the inmate you would like to send money to, select the card you would like us to charge, and confirm your information. We’ll take it from there!

How do I send a video to an inmate?

Create a ConnectNetwork account, or sign in if you already have one. Click on “Messaging” and select an existing inmate, or add a new inmate as a Contact. Purchase Message Credits to send a message, photo and/or video to a loved one.

What kind of pictures can you send to inmates?

Photos should be no larger than 4″x6″ Always print the inmates name and ID number on the back of the photo in pen (this helps the mail room staff) Photos should never contain nudity, sexually suggestive material. Hand gestures and tattoos are often not allowed because it may have gang implications.

What is video gram?

(ˈvɪdɪəʊˌɡræm) noun. an audiovisual recording, as on a videotape or DVD.

Can prisoners watch Netflix?

Can inmates watch Netflix or other streaming services in prison? No. Inmates do not have internet access, so Netflix or other streaming services aren’t available. … This was the only way the inmates could see a new release.

What replaced JPay?

GTL is the service provider for families with loved ones inside a Department of Correction Facility.

Can you use Facebook in jail?

Not legally, anyway. As you can imagine, inmates having access to the internet would create all kinds of problems for prisons. So, the answer to today’s blog post is “no,” you can’t have Facebook in prison.

Does JPay work on weekends?

Your emails will be delivered in one or two business days but never on weekends or holidays. Not all services are available for all facilities.

What can Prisoners do on their tablets?

The tablets may be used for rehabilitative programs, recreational reading, games and entertainment, to access law library materials, and to obtain vital departmental services such as Title 15 information, file grievances, and receive updates in real time.

What is fund media on JPay?

JPay credits allows an inmate/offender to buy a JPay Player, music, stamps, as well as print outs of pictures and statements, etc. To fund an inmate/offender’s commissary/spendable account you must use the Send Money page. …

How do you set up visitation for ICSolutions?

click Create Account. and PIN and click Update. option to Schedule Visit. Alternatively you can click Schedule New Visit in the Upcoming Visits section.

How does video visitation work on IC solutions?

The video visitation system allows friends and family members to conduct onsite video visitation sessions from a kiosk in the facility’s visitation area, or offsite video visitation sessions from the comfort of the visitor’s home using a personal computer or laptop.